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Service Support

We serve clients across a spectrum of industries through accurate insight, robust innovation, and demonstrated ability.

 

Customer satisfaction is assured by our six sigma-certified operation experts. 

 

Our Focus for Effective Customer Service is based on these attributes:

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  • Quick Shipping

  • Minimize Stress

  • Prompt Assistance by our Experts 

  • Cost Effective Solutions when required

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 We sign up service level agreements, (SLAs) and annual maintenance contracts for a range of machinery that includes check-in to check-out. 

Our service department is professionally managed and run by dedicated technical persons and skilled manpower to meet any contingency by our clients just in time. We have deputed key technical personnel/resident engineers in major cities to ensure our customer machine's up time and reduce any bottlenecks arising out of breakdowns and failures.

 

Excellent and just in time services backed by ample stock of critical spares is the hallmark of our service department and our customer satisfaction.

 

Our integrated business solutions enable our customers’ productivity thereby enhancing the scope of our service vertical.

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